If your vehicle has experienced a mechanical failure, or if your vehicle has been involved in an accident, you are going to need to call a tow truck to take your vehicle to an auto repair or autobody shop. Before you put in a call to the tow truck company, there are a few pieces of information you should know. This information will make it easier for the towing company to assist you.
First, you need to know where you are located. If you are at home or work, it should be easy to provide the towing company with that information. If your vehicle broke down when you were driving around, it might be a little trickier to get that information.
If your vehicle broke down when you were driving around and your car has a GPS, see if you can turn it on and get your location. If you have a smartphone, you can also turn on the location tracking and log into a map app to figure out where you are. Or you can get out and walk until you find the nearest intersection and write down the intersection information.
The more detailed the information, the better. For example, explaining that you are in the ditch near mile marker ten on Old Country Road is better than just saying you are a few miles down Old Country Road. The more precise the location, the easier the tow truck driver will find you. Also, letting the tow truck company know your vehicle's position will help them determine what equipment to send.
#2: Vehicle Information
Second, you are going to need to know a little bit about your vehicle. You are going to need to share the make and model of your car with the towing company. You should also share what type of transmission your vehicle has. This information will help the towing company determine the best equipment to send out to assist you. It is also helpful to provide vehicle color information so they can more easily identify your vehicle.
Additionally, let them know what shape your vehicle is in. Is your vehicle just not starting? Or did the front control arm fall off, and your vehicle isn't movable? Or did your vehicle get into an accident and have substantial body damage? All this information will help the towing company send out the right truck to assist you with the first time.
#3: Insurance Information
Third, you need to know your insurance information. The towing company can contact your insurance company and find out if they will pay the towing fee. You will need your insurance company's name and your policy number to share with the towing company so they can reach out to your insurance company and confirm coverage.
#4: Mechanic Information
Finally, you are going to need to know where you want your vehicle to be towed. If you need to take your vehicle to a repair shop or auto body shop, it is helpful to have the business name, address, and phone number to share with the towing company. If you don't know where to take your vehicle, the towing company may be able to offer you a few suggestions.
If your car needs a tow, make sure you know your location, vehicle information, mechanic's address, and insurance information. This information will help the towing company better assist you with your situation. Check our websites like http://www.cctow.com/ to learn more.Share